Shipping policy
At Luxxry.Store, we are committed to delivering your jewelry quickly, safely, and in perfect condition.
Processing Time
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery time depends on your location:
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Domestic Orders: 3–7 business days
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International Orders: 7–14 business days
Please note that delivery times may vary during peak seasons or due to customs delays.
Shipping Rates
Shipping charges are calculated at checkout and displayed before payment. We occasionally offer free shipping promotions, which will be clearly mentioned on our website.
Order Tracking
You will receive a tracking number as soon as your order is shipped. You can track your order anytime through our website or the courier’s tracking page.
Customs & Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at support@luxxry.store and our team will assist you promptly.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Luxxry.Store is not responsible for orders shipped to incorrect addresses provided by the customer.